Cross-Industry

CPNI Rules

CPNI Protection Rules

Customer Proprietary Network Information Rules

FCC rules protecting customer calling records, service usage data, and billing information held by telecommunications carriers.

Value Proposition: Why Choose AdVran for CPNI?

CPNI rules require telecommunications carriers to protect sensitive customer data—calling records, service usage patterns, and billing information—from unauthorized access and disclosure.

1. CPNI Access Controls

We implement strict access controls limiting CPNI access to authorized personnel with legitimate business purposes, with role-based permissions and authentication requirements.

2. Data Loss Prevention

We deploy DLP controls that detect and prevent unauthorized CPNI disclosure, monitoring data flows across email, file transfers, and application interfaces.

3. Annual Compliance Certification

We support the annual CPNI compliance certification process with evidence collection, control testing documentation, and audit trail reporting.

4. Customer Notification Procedures

We maintain incident response procedures that include CPNI-specific breach assessment and customer notification workflows per FCC requirements.

Frequently asked questions

CPNI Rules compliance

What is CPNI Rules and who needs to comply? +

FCC rules protecting customer calling records, service usage data, and billing information held by telecommunications carriers.

How does AdVran help with CPNI Rules compliance? +

AdVran provides end-to-end CPNI Rules compliance management, including gap assessment, control implementation, continuous monitoring, evidence collection, and audit coordination. Our team handles the technical complexity so you can focus on your business.

How long does it take to achieve CPNI Rules compliance? +

Timeline depends on your current security posture and the scope of required controls. Most organizations achieve initial compliance within 3-6 months with AdVran's guidance. We provide a detailed timeline during our initial assessment.

What happens if we fail a compliance audit? +

AdVran conducts pre-audit readiness assessments to identify and resolve gaps before the official audit. If issues are found during an audit, we provide immediate remediation support and work with auditors to address findings.