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AdVran Inc. Privacy Policy

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This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to AdVran Inc., 155 N Riverview Dr, Anaheim, CA 92808.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website and our Managed IT Services.
  • Website refers to AdVran Inc., accessible from advran.com (or your specific domain).
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2. Collecting and Using Your Personal Data

Types of Data Collected

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

3. SMS and Mobile Communication Privacy

This section is mandatory for compliance with mobile carrier registration.

AdVran Inc. values your mobile privacy. We collect your phone number only for service-related communications (such as Multi-Factor Authentication codes, support ticket updates, and security alerts).

  • No Sharing with Third Parties: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
  • Exclusion Clause: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  • Opt-In: By providing your phone number, you consent to receive service-related text messages from AdVran Inc. Message and data rates may apply.
  • Opt-Out: You can unsubscribe from SMS communications at any time by replying STOP to any message you receive from us. For assistance, reply HELP.

4. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: To manage Your registration as a user of the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates.
  • For the performance of a contract: The development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased.

5. Disclosure of Your Personal Data

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service.
  • Law enforcement: Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law.

IMPORTANT: Notwithstanding any other section of this policy, mobile phone numbers and SMS consent data will never be shared with third parties or affiliates for marketing or promotional purposes.

6. Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

7. Contact Us

If you have any questions about this Privacy Policy, You can contact us at:

  • Email: support@advran.com
  • Phone: +1 (714) 694-4573
  • Mail: 155 N Riverview Dr, Anaheim, CA 92808