Incident response and remediation services

Incident Response & Remediation

When threats break through, we contain, investigate, and recover—fast.

Rapid breach containment, forensic investigation, disaster recovery, and post-incident hardening to minimize damage and prevent recurrence.

01 Rapid containment and threat eradication
02 Digital forensics and root cause analysis
03 Disaster recovery and business continuity execution
04 Post-incident hardening and lessons learned

Service details

How this service works

Overview

Even the best defenses can be tested. When a security incident occurs, the difference between a minor disruption and a catastrophic breach comes down to response speed and expertise. AdVran’s incident response team acts immediately—containing threats, conducting forensics, and restoring operations while preserving evidence.

What We Provide

  • Rapid containment isolating affected systems within minutes to stop lateral movement
  • Digital forensics determining exactly what happened, what was accessed, and how the attacker got in
  • Disaster recovery executing documented recovery procedures to restore business operations
  • Regulatory notification support with documentation and timelines aligned to HIPAA, SEC, GDPR, and other frameworks
  • Post-incident hardening closing the vulnerabilities that were exploited and updating defenses

Ideal For

Organizations that need a rapid-response capability without maintaining an internal incident response team, or companies that want to supplement existing security staff with on-call expertise.

Outcomes

  • Breach containment measured in minutes, not weeks
  • Complete forensic documentation for regulatory and legal requirements
  • Rapid business recovery with minimal data loss
  • Strengthened defenses preventing recurrence of similar attacks

What's included

  • Rapid containment and threat eradication
  • Digital forensics and root cause analysis
  • Disaster recovery and business continuity execution
  • Post-incident hardening and lessons learned

Need help deciding?

Our team can assess your environment and recommend the right services for your situation.

Talk to an expert

The AdVran advantage

One team manages your IT and secures it

Most providers either manage your infrastructure or monitor your security — never both. We do both under one roof, which means when we detect a threat, we remediate it immediately.

Security-first foundation

Every infrastructure decision is filtered through a hardened security lens. Security is a foundational constraint — not an afterthought or an upsell.

100% of decisions security-vetted

Immediate remediation

We don't send you a ticket when something breaks. We fix it directly because we own the infrastructure you run on.

<15 min average response time

Two teams, one price

A full Enterprise Operations Center and Security Operations Center combined into a single, predictable monthly cost.

2-in-1 EOC + SOC unified

Ready to see the difference a unified approach makes?

Schedule a consultation

Frequently asked questions

Common questions about incident response & remediation

What is incident response & remediation and why does my business need it? +

Rapid breach containment, forensic investigation, disaster recovery, and post-incident hardening to minimize damage and prevent recurrence.

How quickly can AdVran deploy this service? +

Most deployments begin within 2-4 weeks of signing. We start with a comprehensive assessment of your current environment, then build a phased implementation plan that minimizes disruption to your operations.

Do you offer 24/7 support for this service? +

Yes. All AdVran managed services include 24/7/365 monitoring and support through our Enterprise Operations Center and Security Operations Center. Critical issues are addressed immediately, with average response times under 15 minutes.

How does pricing work for managed IT services? +

We offer predictable monthly pricing based on your environment size and service requirements. No hidden fees, no surprise charges. Contact us for a customized quote based on your specific needs.

Can this service be combined with your other offerings? +

Absolutely. AdVran's unified MSP/MSSP model means all our services work together seamlessly. Most clients use multiple services — combining IT management with security monitoring and compliance management for comprehensive protection.