Service Delivery

IT Service Delivery Manager

Lead day-to-day service delivery for a portfolio of managed services clients, ensuring SLA compliance, client satisfaction, and operational excellence.

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Service Delivery

Full-time

5-7 years

Remote / Hybrid

$95,000 - $130,000

About the role

You’ll own the operational relationship with your assigned clients, ensuring SLAs are met and escalations are resolved quickly. Your typical day includes service reviews, coordinating with infrastructure and security teams on tickets, and identifying ways to expand services—all while keeping clients informed and confident in AdVran’s delivery.

Apply now