Why Your MSP and MSSP Should Be the Same Company

When your MSP manages IT and a separate MSSP handles security, gaps open up that neither vendor fully owns. The result: finger-pointing during incidents, duplicated costs, and blind spots that attackers exploit. A unified provider eliminates these problems.

The Fragmentation Problem

In the split model, your MSP configures networks, servers, and workstations. Your MSSP deploys security tools and monitors for threats. But who owns the boundary between them? Who ensures new servers are patched before they touch the network? Who validates that security policies align with IT changes? Often, nobody. Coverage gaps emerge at the seams—and that’s where breaches happen.

Communication Breakdown During Incidents

When an incident occurs, two vendors means two ticket systems, two sets of contacts, and two timelines. Your MSP may need to isolate a compromised host while your MSSP investigates. Coordination delays can turn a containable event into a full-blown breach. A unified provider has a single view of your environment and a single team driving response. No handoffs, no conflicting priorities.

Duplicated Costs and Redundancy

Running separate MSP and MSSP contracts often means overlapping tools and overlapping labor. Both may touch endpoints, both may touch firewalls. A unified model consolidates tooling and expertise. One partner owns your infrastructure and your security posture end-to-end—saving money and reducing complexity.

How AdVran Closes the Gaps

A unified MSP/MSSP like AdVran eliminates finger-pointing by design. We manage your IT and your security in one place. When we deploy a new server, security controls go on with it. When we detect a threat, we have the access and context to contain it immediately. No gaps, no handoffs, no excuses. If you’re tired of vendors blaming each other when things go wrong, it’s time to consider a single provider that owns the whole stack.